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1.8 Based on 11 reviews
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    • Untrustworthy 2
    • All services 2
    • Service or parts department 1

We paid 20k for a small rv and have had nothing but issues with it. We've had it serviced more than we have camped in it. We found another rv that we like and is on sale, but the managers refuse to work with us..stating the banks won't go thru with it. I am a Boeing worker, I guarantee that my co workers will be advised that Poulsbo RV is not the place to shop unless you want to be ripped-off. We can't believe that the doors are still open to... Read more

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My wife and I visited the NEW Mount Vernon, WA store and spent 45-60 minutes walking around the lot with no help. I ran into others walking around the Lot with the same problem. Looking at all of the reviews, this seems to be the norm which is to bad because we wanted another local option to Campworld. We are certain we won't go back and I don't expect them to survive if that is the poor service they continue give potential customers. Come on... Read more

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I'm not one to provide long dissertations. I must say however that any time you have to go through the State Attorney generals office to deal with a company you really should warn others . You've been warned. Read more

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My elderly Lady Friend who is 76 yrs old is suffering from a Cancerous Tumor to the Brain and Poulsbo RV in Puyallup, WA still owes her over $60,000 in Repairs. Some additional damages were caused by them when she originally took it in to get it fixed, a claim that they are Denying and so we Picketed their Showroom Yesterday. On a Positive Note, we changed the minds of roughly 12 potential Customers yesterday who entered the RV Lot, turned... Read more

Was this review helpful? 1 3

Terrible service. Paid $120K for a class C motorhome which we discovered had NO manual's (when we got home). Called Poulsbo RV and talked to the manager Michael Ware and he told us the manuals were on order! That was two months ago.....as of today 3/24/16 NO manuals. The Poulsbo phone game is just that.... just BULL! Oh yes, on the way home discovered NO extra keys, crack in the windshield. Terrible service. Paid $120K for a class C motorhome... Read more

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Nice Sunday afternoon, husband and I went rv looking, actually went last weekend in Fife but it was the Seattle RV show, so not much luck. I said why don't we go to Poulsbo RV? Ever get that WTF just happened feeling, like your in laws popping on your door step for the weekend? We walk in , a guy walks up from an office, we ask Do you have any front living units?, he says Yes we do, let me get a salesman for you, here comes Chris, btw, we are at... Read more

Was this review helpful? 3 1

I spent 180. thousand dollars at this company for a motorhome. They lied and told me whatever they thought they needed to to make the sale. After they get your money you will get nothing they promised you. If you complain they will tell you that you need to talk to someone else. In my case it was someone named Bruce. I called and asked for Bruce 15 times in 2 weeks. They wanted to know my name and what I wanted. When I told them I had a problem... Read more

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Sales tactics are outrageous, salesman actually discouraged me from purchasing Motor home, no issue once he quoted me the price, I left immediately, everyone should be careful dealing with this outfit. My experience certainly left me with a bad taste having to deal with sales people. My concern goes deeper than purchasing an RV. The whole idea of poor sales people places honest sales in a very poor light. Poulsbo is not the only RV sales in the... Read more

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The Mount Vernon store claims to have master certified technicians. Upon talking to a tech, they have ZERO certification. None of them meet the industry's standards. Add comment

We purchased a 1999 Safari Zanzibar from Auburn dealership 8/31/2015. First our trade in they only allowed $22k trade in and they listed it for sale $40k. Our purchase they had many things wrong with it but they said not to worry they do a PDI (pre delivery inspection) to check out that every thing works. Now I know the "as is" says no verbal warranty will be complied with, BUT we believed that what didn't work would be fixed or at least to let... Read more

Was this review helpful? 2 3
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