Poulsbo RV Complaints and Reviews

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    • Service or parts department1

  • Apr 22
  • Dealers
  • Kent, Washington
  • After Sale Service
  • 345

I bought a brand new travel trailer in November. From the time I got the trailer and went on my first trip, I started seeing problems. As the problems continue to stack for the trailer, I called the Poulsbo RV in Kent where I bought it and told them about these problems. There response was kind and said that they would schedule a time for me to bring it it. Time past and no one ever called me... Read more

Was this review helpful? 5 0

  • Mar 23
  • Dealers
  • Port Orchard, Washington
  • 2014 Winnebago View Profile
  • 233

We purchased a 2014 View Profile from Poulsbo RV. We used the RV between June 2014 and September for small trips to ocean. In-between trips the sprinter went into shop for repair. Three weeks before leaving on an extended trip to the East Coast we took rv into shop for three weeks of repair. On the cross country trip we traveled 14 days and spent 16 of 30 days in repair shops. One of the... Read more

Was this review helpful? 6 2

  • Feb 04
  • Dealers
  • Renton, Washington
  • 2008 Newmar Grand Star
  • 1
  • 1
  • 346

At the end of last year, after extensive research, my wife and I decided to buy a 2008 Newmar Grand Star motorhome from the Everett Poulsbo dealership. The motorhome in question appeared to be in good condition and we were assured by the sales staff that it had had only one owner, who had just traded it in for a new class A. We were further assured that it had been extremely well maintained,... Read more

Was this review helpful? 7 0

Having had personal experience with salesman CJ Clark I would like to say he has no integrity and will lie to your face and when caught he will continue to lie. If you're looking to buy from Polosbo RV in Auburn please use some other salesperson Add comment

  • Dec 01, 2014
  • Equipment
  • Portland, Oregon
  • Toy Hauler
  • 187

Bought a newer toy hauler just a few months ago from the auburn poulsbo rv store and have had the worst time with customer service! This is our first purchase of any kind of rv and I will never call or go back there ever again! I am having so many issues with this trailer and they knew I was going to be living in it while we remodel our home... Do not recommend working with Jon or CJ. at auburn... Read more

Was this review helpful? 2 0

  • Oct 22, 2014
  • Dealers
  • Truck Quoted Price
  • 2
  • 2
  • 374

I was looking for a truck camper, the salesman showed me three and quoted the sales price. When shown the fourth camper we, (my wife and I) show interest as it was the nicest one of the four, but unlike the three we showed no interest in which he said were on sale this particular one he quoted me the full price, after some haggling we agreed on a price and decided to buy it. On arriving home I... Read more

Was this review helpful? 4 2

  • Sep 26, 2014
  • Dealers
  • Everett, Washington
  • 2013 Monaco Diplomat
  • 596

I have waited to write this review. Let me say that I am honest, not difficult to please, but it would be in your interest to read my story. I have reserved judgement but only present you with what has happened to me. I purchased a new (not used) 2013 Monaco Diplomat from Poulsbo in Everett on May 30, 2014. I took delivery on July 1st, 2014 after having them evaluate it for multiple minor... Read more

Was this review helpful? 15 1

  • Jul 23, 2014
  • Dealers
  • Fife, Washington
  • 2013 5Th Wheel
  • 1
  • 1
  • 377

My 81 year old mother bought a new 2013 5th will and as others stated the sales person would say and promise anything to make the sale. We paid 55k cash and performed walk through and created a list of items to be fixed. We were provided a date that the RV would be ready for final walk through and purchase. When we showed up they were still cleaning and repairing items on the 5th wheel. Some... Read more

Was this review helpful? 5 1

  • Jul 14, 2014
  • Service Centers and Customer Services
  • Rv Repair Service
  • 280

Poulsbo RV Collision Repair Department: The Slime Starts Here! After a Toyota Scion ran a red light and T-Boned my C Class motorhome (Motorhome lightly damaged, still totally useable) Scion left in two pieces), I contacted Poulsbo RV Kent about repairs. I spoke with a knowledgeable and helpful service department person who sent a rep to my home to photograph and measure the damage and to order,... Read more

Was this review helpful? 7 0

  • Jun 22, 2014
  • Dealers
  • Seattle, Washington
  • Plumbing Leak
  • 288

I Have to share this even though I bought My new Fleetwood from Poulsbo 11 years ago. I had a flooded kitchen floor every time I used it. I took it and explained the leak was under the kitchen cabinet. They would tell me things like It was a loose fitting at the sink, The next 5 or 6 or more trips to the repair shop the said they checked and sealed the roof seams, The last time I left it for the... Read more

Was this review helpful? 3 1

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