Having had personal experience with salesman CJ Clark I would like to say he has no integrity and will lie to your face and when caught he will continue to lie. If you're looking to buy from Polosbo RV in Auburn please use some other salesperson Add comment

  • Dec 01
  • Equipment
  • Portland, Oregon
  • Toy Hauler
  • 14
  • REVIEW RATING 3/5

Bought a newer toy hauler just a few months ago from the auburn poulsbo rv store and have had the worst time with customer service! This is our first purchase of any kind of rv and I will never call or go back there ever again! I am having so many issues with this trailer and they knew I was going to be living in it while we remodel our home... Do not recommend working with Jon or CJ. at auburn... Read more

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  • Oct 22
  • Dealers
  • Truck Quoted Price
  • 2
  • 2
  • 125
  • REVIEW RATING 4/5

I was looking for a truck camper, the salesman showed me three and quoted the sales price. When shown the fourth camper we, (my wife and I) show interest as it was the nicest one of the four, but unlike the three we showed no interest in which he said were on sale this particular one he quoted me the full price, after some haggling we agreed on a price and decided to buy it. On arriving home I... Read more

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  • Sep 26
  • Dealers
  • Everett, Washington
  • 2013 Monaco Diplomat
  • 209
  • REVIEW RATING 5/5

I have waited to write this review. Let me say that I am honest, not difficult to please, but it would be in your interest to read my story. I have reserved judgement but only present you with what has happened to me. I purchased a new (not used) 2013 Monaco Diplomat from Poulsbo in Everett on May 30, 2014. I took delivery on July 1st, 2014 after having them evaluate it for multiple minor... Read more

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  • Jul 23
  • Dealers
  • Fife, Washington
  • 2013 5Th Wheel
  • 218
  • REVIEW RATING 4/5

My 81 year old mother bought a new 2013 5th will and as others stated the sales person would say and promise anything to make the sale. We paid 55k cash and performed walk through and created a list of items to be fixed. We were provided a date that the RV would be ready for final walk through and purchase. When we showed up they were still cleaning and repairing items on the 5th wheel. Some... Read more

Was this review helpful? 1 1

  • Jul 14
  • Service Centers and Customer Services
  • Rv Repair Service
  • 134
  • REVIEW RATING 5/5

Poulsbo RV Collision Repair Department: The Slime Starts Here! After a Toyota Scion ran a red light and T-Boned my C Class motorhome (Motorhome lightly damaged, still totally useable) Scion left in two pieces), I contacted Poulsbo RV Kent about repairs. I spoke with a knowledgeable and helpful service department person who sent a rep to my home to photograph and measure the damage and to order,... Read more

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  • Jun 22
  • Dealers
  • Seattle, Washington
  • Plumbing Leak
  • 139
  • REVIEW RATING 4/5

I Have to share this even though I bought My new Fleetwood from Poulsbo 11 years ago. I had a flooded kitchen floor every time I used it. I took it and explained the leak was under the kitchen cabinet. They would tell me things like It was a loose fitting at the sink, The next 5 or 6 or more trips to the repair shop the said they checked and sealed the roof seams, The last time I left it for the... Read more

Was this review helpful? 2 1

  • May 06
  • Service Centers and Customer Services
  • Seattle, Washington
  • Dishonest Repairs
  • 149
  • REVIEW RATING 4/5

We took our trailer in to be repaired, small hole in the bottom panel under taillights. Was told they would need to take the side moldings off up to the top, to replace the bottom panel. They would reseal the molding & taillights & detail the trailer. Also was told the cost would be under $800 including the cost of the panel. When we picked the trailer up only the bottom 12 inches or so... Read more

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  • Dec 04, 2013
  • Service Centers and Customer Services
  • Unprofessional Service
  • 1
  • 1
  • 160
  • REVIEW RATING 4/5

Bad service, Bad manners, Bad reviews, Bad behavior. Read what people are saying very carefully then decide whether it's worth the risk in dealing with this company. They will not honor their agreements and you will risk losing your hard earned money and being disappointed by broken promises. They are not trustworthy. Move on to any other company or buy privately. No one should be treated... Read more

Was this review helpful? 4 2

  • Sep 27, 2013
  • Dealers
  • Hitch Installation
  • 179
  • REVIEW RATING 5/5

We purchased a 2003 5th wheel in Sept 2013 at the Auburn store. Our saleswoman was nice and helpful, so was the service tech that walked us through our delivery detail. The store manager made several promises that fell a long way short of good service and customer satisfaction. We were promised a 5th wheel hitch installation as part of our trailer purchase. Well... We did get a hitch... A low... Read more

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