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Dealing with Poulsbo Rv has been an awful experience! After buying our trailer, customer service went out the window.

Within the first year our brand new trailer started leaking, appliances broke, propane leak and the list goes on. When we bought our trailer we got the "5 year warranty", which the salesman told us covers EVERYTHING. We brought our trailer to the dealer in July to be fixed. We were told "We're not sure your warranty covers these issues" Our trailer is still at the shop 2 months later!!

They still haven't touched it as they are "trying to figure out the warranty" There has been no communication regarding status or timeline of when our trailer should be returned to us.

On top of that when we asked why we haven't been called the employee stated "I don't like calling customers when I don't have good news" I could go on much more about the horrible experience we've had and are still dealing with. Take your business elsewhere and save yourself the trouble!

Product or Service Mentioned: Rv.

Reason of review: Warranty issue.

I didn't like: Service or product.

Company wrote 0 private or public responses to the review from Sep 20, 2017.
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